Help Center

Product & General

How to take care of my anklets?

Can I wear my anklet when shower or swim?

Is your jewelry made of real precious metals?

VIEW MORE

Delivery

What are CustomAnklets shipping options?

Why didn’t I get an order confirmation?

Where is my order?

I can’t find my order ID number. 

VIEW MORE

Change Order Details

How can I change my shipping address?

How can I change an order after placing it?

How do I change my inscription?

How do I add another item to my order?

VIEW MORE

Received Item Issues

My jewellery is damaged, what should I do?

My chain broke, what should I do?

Returns & Cancellations

My chain size that I received is incorrect, what should I do?

VIEW MORE

Payments & Promo

What payment methods do you accept?

My promotional code doesn’t work

Why do I see a double charge on my billing statement?

I have a PayPal account but I cannot complete the payment

VIEW MORE

Contact Us

Someone from our team will get back to you!

Email: service@lydiac32.sg-host.com