Order Tracking
Track Your Order
Enter your tracking number below to see the latest shipping status.
You’ll find this number in your shipping confirmation email.
Shipping Questions
Before You Track — A Few Common Answers
Why didn’t I get an order confirmation?
Order confirmations are sent automatically to the email used at checkout. Please check your spam or promotions folder — if it’s still missing after a few hours, email us and we’ll resend it.
How long does it take for tracking to update?
Once your order ships, it usually takes 24–48 hours for the carrier to scan the package and show movement. If your tracking number shows “no information yet” right after shipping, this is completely normal — please check back the next day.
What are CustomAnklets shipping options?
We offer standard and expedited shipping. Delivery times vary depending on your location and the option selected at checkout — full details are available on our Shipping Policy page.
My tracking says “delivered” but I haven’t received it.
Please check with neighbors, building management, or any safe delivery locations around your home first, as carriers sometimes mark packages delivered slightly before drop-off. If you still can’t locate it after 48 hours, contact us and we’ll help investigate.
Still can’t find your package?
Talk to a Real Human
Reach us anytime at service@customanklets.com — we typically reply within one business day.