Exchange Policy (1-Year Coverage)

We want you to truly love your custom anklet.

Within 1 year of delivery, we offer a one-time free exchange if:

• You are not satisfied with the final design

• The length is too long or too short

• The anklet feels uncomfortable when worn

Conditions

• This applies to one exchange per order

• The replacement will be based on your updated preferences (design, size, or details)

• The original item may need to be returned before a replacement is issued

Not Covered

• Requests made after the 1-year period

• Multiple exchanges for the same order

• Intentional damage or misuse

5-Year Warranty

We proudly provide a 5-year warranty for quality assurance.

If your anklet experiences:

• Breakage

• Fading

We offer repair services to restore your piece.

Please note:

• The warranty covers manufacturing and material issues

• It does not cover damage caused by improper use, accidents, or normal wear beyond expected use

Check out this article to keep your jewelry shining daily.

Yes, you can definitely wear your anklet when showering or swimming. Our anklets are crafted with high-quality materials that are designed to withstand water exposure. You don’t need to worry about taking them off when you’re in the shower or enjoying a swim. Our anklets are made to be water-resistant and durable, allowing you to wear them anywhere with confidence. So go ahead and enjoy wearing your anklet without any concerns about water exposure.

While we have a wide range of Jewelry styles, you may want to add a personal touch that you can’t find in our collection. For special design requests, please contact our Customer Care Team.

Our Jewelry design experts will review your request and let you know if we can make your personalized creation.

Yes — while our jewelry is not made from solid precious metals, we use high-quality materials including 18K gold plating to ensure both beauty and durability.

Our anklets feature:

• 18K gold plating for a luxurious, real-gold appearance

• Tarnish-resistant finish (won’t easily fade with proper care)

• Hypoallergenic materials (safe for sensitive skin)

• Eco-friendly production standards

This means you get the elegant look of fine jewelry with a more accessible price — without worrying about skin irritation or quick discoloration.

We can add most characters to our Jewelry as long as they appear on the English keyboard.

All you need to do is place your order with the special character included.